Terms & Conditions

This website, www.hyarc.in, is operated by HYARC, a manufacturer and supplier of woodworking cutting tools, including TCT and PCD saw blades, router bits, boring bits, profile cutters and CNC tool holders.

In these terms, “we”, “us” and “our” refer to HYARC. “You” means the person using the website and, where you use it for a company or other organisation, that organisation too. “Website” means www.hyarc.in and all of its pages, forms, images, videos, 3D product views and downloadable files, including our product catalogue.

By using the website, or by sending us an enquiry through it, you agree to these terms. If you do not agree, please do not use the website. If you use the website on behalf of an organisation, you confirm that you are authorised to do so.

The website is intended for businesses, trade buyers, dealers and distributors in India and abroad. It is not directed at children.

You may use the website only for lawful purposes and in line with these terms. In particular, you must not:

• use bots, scrapers, crawlers or other automated tools in a way that overloads, slows down or disrupts the website, or to copy its content in bulk (ordinary search engine indexing is fine);
• try to access the administration area, our servers, our databases or any other part of the website that is not public, or try to get around passwords or other security measures;
• probe, scan or test the website for weaknesses, or interfere with its normal operation, for example through denial-of-service attacks;
• upload or send viruses, malware or any other harmful code or material;
• submit false or misleading information in our forms, pretend to be someone else, or submit another person’s details without their permission;
• use our forms, email address or WhatsApp number to send spam, advertising or other unsolicited messages; or
• use the website in any way that breaks the law or infringes anyone else’s rights.

Unauthorised access to computer systems and data can be an offence under the Information Technology Act, 2000. If we believe the website is being misused, we may block access, delete the submissions concerned and, where appropriate, report the matter to the authorities.

If you use the website from outside India, you are also responsible for complying with the laws that apply where you are.

The product details on the website, including descriptions, specifications, dimensions, applications and the catalogue, are provided for general information only. We work to keep them accurate and up to date, but they may contain errors or omissions, or may not reflect the latest version of a product.

• Specifications may change. Technical specifications, dimensions, materials and designs are subject to change without prior notice.
• Images are illustrative.Photographs, 3D models, animations and videos are for illustration only. They are not to scale and are not engineering drawings, and the actual product’s appearance, finish, markings and packaging may differ.
• Confirm before you order. Dimensions, bore or shank size, tooth count, maximum speed, and whether a tool suits your machine, material and application must be confirmed with HYARC in writing before you place an order.
• No prices are shown. Prices are given only in a written quotation, on request.
• Availability is not guaranteed. Showing a product on the website does not mean it is in stock or available in every size or configuration.

Any general advice we give about choosing a tool, whether on the website or by phone, WhatsApp or email, is offered to help you. You remain responsible for checking that the tool you order suits your machine and application. If you need us to confirm that a tool is suitable for a specific use, please ask us to do so in writing.

The website is a product information site, not an online shop. You cannot buy or pay for products through it.

• Enquiries are not orders. Submitting the contact form, a quote request or a catalogue request, or contacting us by WhatsApp, email or phone, is an enquiry. It does not create a contract or oblige either of us to buy or sell anything.
• Website content is not an offer. Nothing on the website is an offer to sell a product at a particular price or on particular terms.
• Quotations. A quotation is valid only for the period, quantities and conditions stated in it in writing. Prices, taxes, freight, delivery times and payment terms are those set out in the written quotation.
• Orders. A sale is concluded only when we accept your order in writing, for example by an order confirmation or a proforma invoice.
• Terms of sale. Every sale is governed by the written quotation, the proforma or tax invoice, and HYARC’s sales terms, including those on delivery, payment, warranty and returns. Where they differ from these website terms, they take priority.

We aim to reply to every genuine enquiry promptly, but we cannot guarantee a response time, and we may decline any enquiry or order.

Payment safety. We never ask for payment through this website. Please make payments only against our invoice, to bank details we have confirmed to you in writing. If you receive a payment request that appears to come from us and you are unsure about it, call us on +91 78628 64803 before paying.

You can apply to become a HYARC dealer or distributor through our Contact page. Please note:

• An application is an expression of interest only. Submitting one does not make you a dealer or distributor.
• No appointment, territory, exclusivity, margin or commission exists until a written agreement has been signed by both you and HYARC.
• We may accept or decline any application at our discretion, and we are not obliged to give reasons.
• We may ask for further information or business documents, such as GST registration details, to assess your application. The information you give us must be accurate and complete.
• Until you are appointed in writing, you must not describe yourself as an authorised HYARC dealer or distributor, or use our name or logo in your business.

Our product catalogue can be downloaded from the website after you share a few contact details. We provide it for your own business use, such as choosing and ordering HYARC products, and you may share it within your organisation for that purpose.

You must not:

• sell the catalogue, or charge anyone for access to it;
• edit, rebrand or alter it, or remove the HYARC name, logo or other notices from it;
• distribute an altered version, or present any part of it as your own; or
• copy its photographs, drawings or specifications into your own catalogues, websites or marketplace listings without our written permission.

Appointed dealers and distributors may use the catalogue as set out in their written agreement with us. The catalogue is updated from time to time and its specifications are subject to change without prior notice, so please check with us that you have the latest version before ordering.

Woodworking cutting tools are very sharp and run at high speeds. Used incorrectly, they can cause serious injury and damage. As general guidance:

• tools should be installed and used only by trained, competent persons;
• always follow the machine manufacturer’s instructions and your workplace safety rules;
• never exceed the maximum speed (RPM) marked on the tool, and check the direction of rotation before use;
• make sure the tool is the correct bore or shank size for the machine, and is mounted and tightened correctly;
• inspect every tool before use, and do not use a tool that is cracked, bent, blunt, damaged or missing teeth or tips;
• keep all safety guards in place and working, and use suitable personal protective equipment (PPE), such as eye and hearing protection and dust extraction or a dust mask;
• switch off and disconnect the power to the machine before changing or adjusting a tool, and take care when handling tools; and
• use each tool only for the materials and applications it is designed for.

This guidance is general. It does not replace the machine manufacturer’s instructions, proper training or the safety laws that apply to your workplace, and it is not a product warranty or a complete safety manual. Any warranty for products you buy from us is set out only in our written sales terms.

The website and its content belong to HYARC or to those who have licensed content to us. This includes the HYARC name and logo, product names, the product catalogue, text, photographs, videos, 3D models and animations, graphics, and the design and layout of the website. They are protected by copyright, trademark and other intellectual property laws in India and other countries.

We give you a limited, non-exclusive, non-transferable and revocable licence to view the website, and to download or print pages for your own reference or internal business use, such as evaluating our products. You must not, without our written permission:

• copy, reproduce, republish or sell any part of the website or its content;
• use our photographs, videos or 3D models on your own website, social media, marketplace listings or printed material;
• extract or reuse the 3D models or other files that make up the website; or
• use the HYARC name or logo in a way that suggests we endorse you, your business or your products.

Some parts of the website use open-source software and files, which remain subject to their own licences. Any other names or trademarks that appear on the website belong to their respective owners.

The website links to, or uses, some services run by other companies:

• WhatsApp (operated by Meta), when you click a WhatsApp link or button; and
• your own email service, which opens when you submit the contact or quote form so that you can choose whether to send us the prefilled email.

We do not control these services and are not responsible for their content, availability, security or privacy practices. Your use of them is governed by their own terms and policies. A link to another website or service does not mean we endorse it. If one of these services is unavailable or blocked on your network, the features that rely on it may not work.

When you send us an enquiry or request our catalogue, we collect the details you enter in the form. Our Privacy Policy explains what we collect, why we collect it, how long we keep it and the rights we give you in line with the Digital Personal Data Protection Act, 2023.

Our Cookie Policy explains the small amount of information the website stores in your browser. The website does not use advertising or analytics cookies.

The website is provided free of charge, on an “as is” and “as available” basis. To the extent permitted by law:

• we do not promise that the website will always be available, uninterrupted or secure, or that it will be free of errors, viruses or other harmful components;
• we do not guarantee that the content of the website is complete, accurate or up to date; and
• we exclude all warranties and conditions about the website and its content that are not expressly stated in these terms.

We may need to suspend the website for maintenance, updates or reasons beyond our control. You are responsible for using suitable virus protection on your own devices. This section does not affect any warranty that applies to products you buy from us under our written sales terms.

To the fullest extent permitted by law, HYARC will not be liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, business, production, contracts, data or goodwill, arising out of or in connection with:

• your use of, or inability to use, the website;
• your reliance on any information on the website or in the catalogue without confirming it with us in writing; or
• any third-party website or service linked to or used by the website.

Our responsibility for products you buy from us is governed by the written quotation, invoice and sales terms for that sale, not by these website terms.

Nothing in these terms limits or excludes any liability that cannot be limited or excluded under Indian law, such as liability for fraud. Nor does anything in these terms affect rights you have that cannot be waived by contract, including under the Consumer Protection Act, 2019 where it applies.

If you misuse the website or break these terms, for example by trying to access non-public areas, uploading harmful code, infringing our intellectual property or submitting false information, you agree to compensate HYARC for the reasonable losses, costs and expenses (including reasonable legal fees) that we incur as a direct result. This does not apply to the extent that a loss was caused by our own fault.

We may update, change, suspend or withdraw the website, or any part of it, including any product, page or feature, at any time and without notice.

We may also revise these terms from time to time. The “Last updated” date at the top of this page shows when they were last changed. The version published when you use the website is the one that applies, so please check this page from time to time. By continuing to use the website after a change, you accept the updated terms.

These terms, and any dispute or claim arising out of or in connection with them or the website, are governed by the laws of India. Subject to the paragraph below, the competent courts in India have exclusive jurisdiction over any such dispute.

This applies wherever you access the website from, except where the law of your own country gives you mandatory rights that cannot be excluded. Before starting any formal proceedings, please contact us first so that we can try to resolve the matter informally.

• Severability. If a court finds any part of these terms invalid or unenforceable, that part will be limited or removed only as far as necessary, and the rest of these terms will remain in full force.
• Entire terms for website use. These terms are the entire terms between you and us for your use of the website. Our Privacy Policy and Cookie Policy explain how we handle personal data and browser storage; they are notices, not part of these terms. These terms do not replace any quotation, invoice, sales terms or dealer or distributor agreement, which govern those dealings.
• No waiver. If we do not enforce a right under these terms straight away, we can still enforce it later.

If you have any questions about these terms or the website, please contact us:

• Email: info@hyarc.in
• Phone: +91 78628 64803
• WhatsApp: +91 78628 64803

You can also reach us through our Contact page.